Privacy Policy

1. Data Controller

At Luxmed Medikal Turizm ve Sanayi Ticaret Anonim Şirketi (Brand: Carbonart), we place great importance on protecting your personal data. This privacy policy explains how your personal data is collected, processed, and protected when you visit our website and use our services.

2. Data Collected

• Name and contact information (email, phone)
• Delivery and billing address
• Order and payment information
• IP address, browser information, and cookie data
• Website usage data

3. Purposes of Data Processing

• Management of order and delivery processes
• Customer account creation and management
• Providing customer service and support
• Compliance with legal obligations
• Marketing communications with your consent

4. Data Sharing

Your personal data may be shared with third parties only in the following cases:

• Shipping and delivery companies (for order delivery)
• Payment service providers (for secure payment processing)
• Legal obligations and official authority requests

5. Cookies

Our website uses cookies to improve user experience and analyze site performance. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement technical and administrative measures such as SSL encryption, secure server infrastructure, and access controls to ensure the security of your personal data.

7. Contact

For any questions about our privacy policy: [email protected]